.Five9 (FIVN) has actually been granted the 2024 Aragon Analysis Technology Award for AI Get in touch with Centers and called a Leader in two Aragon Analysis Entire world reports: artificial intelligence Broker Operating Systems in the ICC, 2025, as well as Intelligent Call Facility, 2025. The company was actually identified as one of the most calculated seller in the artificial intelligence Agent Operating systems report.At the primary of Five9’s innovation is their vision for The brand-new CX, where Artificial Intelligence Professionals and also AI-empowered Human being Professionals work together to deliver hyper-personalized client experiences. The business recently offered brand new improvements featuring Five9 GenAI Workshop, Five9 GeniusAI, as well as Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, realizing Five9’s visionary use of technology in market advancement and also disruption.Five9 (FIVN) ha ricevuto il premio Aragon Research Innovation Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Innovator in as a result of rapporti di Aragon Investigation Globe: Piattaforme di Agenti artificial intelligence nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The brand new CX, jumped Agenti artificial intelligence e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Center, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disturbance del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Research study Development 2024 por sus Centros de Contacto AI y nombrada Lu00edder en disk operating system informes de Aragon Study World: Plataformas de Agentes artificial intelligence en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de Los Angeles innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes AI y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Center, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en Los Angeles evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 AI Representatives. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Research study 2024 pour les Centres de Call artificial intelligence et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Research study Entire world: Plates-formes d’Agents AI dans l’ICC, 2025, et Facility de Call Intelligent, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le relationship sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision put The NEW CX, ou00f9 Agents artificial intelligence et Professionals Humains soutenus par l’AI collaborent pour offrir des expu00e9riences clients hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et Los Angeles disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Study Innovation Honor 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Forerunner in zwei Aragon Study Globe- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Development von Five9 steht ihre Vision fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Workshop, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The provider was also named an Innovator in The Aragon Research Globe for Artificial Intelligence Broker Operating Systems in the ICC, 2025 as well as Aragon Research Planet for Intelligent Call Center, 2025. SAN RAMON, Calif.– (ORGANIZATION CORD)–.
Five9 (Nasdaq: FIVN), service provider of the Intelligent CX System, has actually been named a winner of the 2024 Aragon Research Study Advancement Award for Artificial Intelligence Contact Centers. Also, Five9 has actually been actually named a Leader in pair of Aragon Research Planet files: artificial intelligence Broker Platforms in the ICC, 2025, as well as Intelligent Contact Facility, 2025. This acknowledgment coming from Aragon Research highlights Five9’s posture as a leader in AI-elevated CX.
The Artificial Intelligence Agent Platforms in the ICC, 2025 record jobs Five9 as one of the most
tactical provider ranked in
the record, realizing Five9 s strategic eyesight for AI-driven advancement in CX. At the primary of this particular development is Five9’s outlook for The brand new CX where AI Professionals and AI-empowered Human Representatives team up to supply hyper-personalized, easy client knowledge. By equipping services to supply transformative client interactions while decreasing prices as well as improving effectiveness, Five9 is actually specifying new specifications for AI-powered answers in the connect with center business.
AI is actually fundamental for making extraordinary consumer adventures, and also our experts are actually recognized to be identified by AragonInvestigation as cutting-edge for our attempts to move the intelligent get in touch with facility forward, mentioned Jonathan Rosenberg, Chief Innovation Officer and also Head of Artificial Intelligence, Five9. Our emphasis has been, as well as will certainly remain to be actually, assisting companies provide those knowledge along with user friendly devices and functionalities. Along with each brand new advancement, our team take a breakthrough for both Five9 and for the sector as a whole.
The Aragon Study Development honor determines carriers leveraging ideal use technology to certainly not merely adjust as markets change, however to proactively interrupt and inform how their markets will certainly develop. Five9 was actually officially provided with the award on December 10, 2024, at Aragon Transform 2024, the annual Aragon Research honors event.Five9’s dedication to development, especially its own vision for mixturing AI Brokers and also AI-empowered Human Representatives, is actually setting a brand-new requirement for how companies can deliver hyper-personalized and seamless consumer expertises, claimed Jim Lundy, Owner, CEO as well as Lead Expert, Aragon Research. This honor and file recognition builds on Five9’s commitment to delivering artificial intelligence developments for CX.
Previously this year, the business introduced new advancements, featuring Five9 GenAI Center, Five9 GeniusAI, as well as Five9 AI Professionals, that enhance the technique firms approach CX, driving far better outcomes for each clients and also agents. Concerning Five9. The Five9 Smart CX Platform, powered by Five9 Brilliant AI, gives a detailed rooms of services to power AI-elevated consumer expertises that supply far better service end results as well as Carry Delight to CX.
Our merged cloud-native offering allows hyper-personalized client expertises as well as additional empowered staff members, bring in every client communication much more linked, easy, and also private. Trusted by 2,500 +consumers as well as 1,400+ companions globally, Five9 brings together the electrical power of AI, our system, and our individuals to steer AI-elevated CX.For more details, see www.five9.com. Involve along with our company @Five9, LinkedIn, Facebook, Blog.
u00a9 2024 Aragon Analysis, Inc. and/or its own Affiliates. All Rights Booked.
The identity of an Aragon Research honor winner is not a promotion by Aragon Study of any kind of provider, product, or even solution. Scenery source version on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Resource: Five9.
FAQ. What significant awards performed Five9( FIVN) win in 2024 coming from Aragon Research study? Five9 won the 2024 Aragon Research Study Development Honor for Artificial Intelligence Connect With Centers as well as was actually named a Forerunner in 2 Aragon Investigation World reports: AI Agent Operating Systems in the ICC, 2025, and also Intelligent Contact Center, 2025.
What brand-new AI items performed Five9( FIVN) launch in 2024? Five9 launched Five9 GenAI Studio, Five9 GeniusAI, and also Five9 AI Brokers to transform client adventure control.How performs Five9’s( FIVN )BRAND-NEW CX eyesight influence customer support? Five9’s brand new CX vision combines artificial intelligence Representatives with AI-empowered Human Representatives to supply hyper-personalized, easy consumeradventures while minimizing expenses and also strengthening effectiveness.
What was actually Five9’s( FIVN) critical job in the Aragon Research Globe 2025 file? Five9was actually placed as one of the most key merchant in the AI Representative Platforms in the ICC, 2025 record, recognizing their important sight for AI-driven technology in CX. When did Five9( FIVN) obtain the AragonResearch Study Technology
Award
?
Five9 was actually officially presented along with the honor on December 10, 2024, at the Aragon Transform 2024 honors ceremony.